[Tux541]

Ok, sorry for the bad explaination. I will try my best to clarify.

Yes the users have sent and recieved a lot of e-mail, yet they still do not show up under Mail/Maintenance/Accounts within Server Admin. As far as creating folder… Either using Mac OS Mail as a client or Webmail (Squirlmail) they both error out saying they do not have permissions to create a folder. Here is the exact message Squirlmail give me after you login, this mesasge appears where your list of folders should be.

“ERROR: Could not complete request.
Query: CREATE “Sent Messages”
Reason Given: Permission denied”

As far as the Unix part underneath, everything looks fine, although I must admit I have never used Cyrus I am usually a Dovecot fan.

Here is a chunk of my mailaccess.log for IMAP

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Oct 4 11:20:00 monster imap[4808]: executed
Oct 4 11:20:00 monster imap[4808]: accepted connection
Oct 4 11:20:00 monster imap[4808]: AOD: user opts: cleaning up user options structure
Oct 4 11:20:00 monster imap[4808]: AOD: user opts: getting directory reference
Oct 4 11:20:00 monster imap[4808]: AOD: user opts: getting search node reference
Oct 4 11:20:00 monster imap[4808]: AOD: user opts: looking up user record: jake
Oct 4 11:20:00 monster imap[4808]: AOD: getting mail attribute for user: jake
Oct 4 11:20:00 monster imap[4808]: AOD: mail enabled
Oct 4 11:20:00 monster imap[4808]: AOD: mbr_check_service_membership with access_all_services
Oct 4 11:20:00 monster imap[4808]: AOD: checkServiceACL: Mail SACL not enabled
Oct 4 11:20:00 monster imap[4808]: AOD: auth-authority crypt auth for: jake
Oct 4 11:20:00 monster imap[4808]: login: localhost [::1] jake plaintext User logged in
Oct 4 11:20:00 monster imap[4808]: quota set to 1024000 KB for mailbox user.jake
Oct 4 11:20:02 monster imap[4808]: accepted connection
Oct 4 11:20:02 monster imap[4808]: AOD: user opts: no-lookup for: jake
Oct 4 11:20:02 monster imap[4808]: AOD: auth-authority crypt auth for: jake
Oct 4 11:20:02 monster imap[4808]: login: localhost [::1] jake plaintext User logged in
Oct 4 11:20:02 monster imap[4808]: quota set to 1024000 KB for mailbox user.jake
Oct 4 11:20:02 monster imap[4808]: seen_db: user jake opened /var/spool/imap/user/j/jake.seen
Oct 4 11:20:02 monster imap[4808]: open: user jake opened INBOX
Oct 4 11:20:02 monster imap[4808]: open: user jake opened INBOX
Oct 4 11:20:02 monster imap[4808]: open: user jake opened INBOX
Oct 4 11:20:02 monster imap[4808]: SQUAT failed to open index file
Oct 4 11:20:02 monster imap[4808]: SQUAT failed
Oct 4 11:20:02 monster imap[4808]: accepted connection
Oct 4 11:20:02 monster imap[4808]: AOD: user opts: no-lookup for: jake
Oct 4 11:20:02 monster imap[4808]: AOD: auth-authority crypt auth for: jake
Oct 4 11:20:02 monster imap[4808]: login: localhost [::1] jake plaintext User logged in
Oct 4 11:20:02 monster imap[4808]: quota set to 1024000 KB for mailbox user.jake
Oct 4 11:21:03 monster imap[4808]: AOD: user opts: cleaning up user options structure
Oct 4 11:21:03 monster imap[4808]: AOD: user opts: releasing search node reference
Oct 4 11:21:03 monster imap[4808]: AOD: user opts: releasing directory reference

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And here is some from my mail access log

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Oct 4 11:20:00 monster master[4808]: about to exec /usr/bin/cyrus/bin/imapd
Oct 4 11:20:00 monster imap[4808]: executed
Oct 4 11:20:00 monster imap[4808]: accepted connection
Oct 4 11:20:00 monster imap[4808]: AOD: user opts: cleaning up user options structure
Oct 4 11:20:00 monster imap[4808]: AOD: user opts: getting directory reference
Oct 4 11:20:00 monster imap[4808]: AOD: user opts: getting search node reference
Oct 4 11:20:00 monster imap[4808]: AOD: user opts: looking up user record: jake
Oct 4 11:20:00 monster imap[4808]: AOD: getting mail attribute for user: jake
Oct 4 11:20:00 monster imap[4808]: AOD: mail enabled
Oct 4 11:20:00 monster imap[4808]: AOD: mbr_check_service_membership with access_all_services
Oct 4 11:20:00 monster imap[4808]: AOD: checkServiceACL: Mail SACL not enabled
Oct 4 11:20:00 monster imap[4808]: AOD: auth-authority crypt auth for: jake
Oct 4 11:20:00 monster imap[4808]: login: localhost [::1] jake plaintext User logged in
Oct 4 11:20:00 monster imap[4808]: quota set to 1024000 KB for mailbox user.jake
Oct 4 11:20:02 monster imap[4808]: accepted connection
Oct 4 11:20:02 monster imap[4808]: AOD: user opts: no-lookup for: jake
Oct 4 11:20:02 monster imap[4808]: AOD: auth-authority crypt auth for: jake
Oct 4 11:20:02 monster imap[4808]: login: localhost [::1] jake plaintext User logged in
Oct 4 11:20:02 monster imap[4808]: quota set to 1024000 KB for mailbox user.jake
Oct 4 11:20:02 monster imap[4808]: seen_db: user jake opened /var/spool/imap/user/j/jake.seen
Oct 4 11:20:02 monster imap[4808]: open: user jake opened INBOX
Oct 4 11:20:02 monster imap[4808]: open: user jake opened INBOX
Oct 4 11:20:02 monster imap[4808]: open: user jake opened INBOX
Oct 4 11:20:02 monster imap[4808]: SQUAT failed to open index file
Oct 4 11:20:02 monster imap[4808]: SQUAT failed
Oct 4 11:20:02 monster imap[4808]: accepted connection
Oct 4 11:20:02 monster imap[4808]: AOD: user opts: no-lookup for: jake
Oct 4 11:20:02 monster imap[4808]: AOD: auth-authority crypt auth for: jake
Oct 4 11:20:02 monster imap[4808]: login: localhost [::1] jake plaintext User logged in
Oct 4 11:20:02 monster imap[4808]: quota set to 1024000 KB for mailbox user.jake
Oct 4 11:21:03 monster imap[4808]: AOD: user opts: cleaning up user options structure
Oct 4 11:21:03 monster imap[4808]: AOD: user opts: releasing search node reference
Oct 4 11:21:03 monster imap[4808]: AOD: user opts: releasing directory reference
Oct 4 11:21:03 monster master[43]: process 4808 exited, status 0

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And here is what my /var/spool/imap looks like

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monster:/var/spool/imap admin$ ls -al
total 48
drwxr-xr-x 17 cyrusima mail 578 Oct 4 11:19 .
drwxr-xr-x 8 root wheel 272 Oct 3 11:31 ..
-rw——- 1 cyrusima mail 144 Oct 3 21:47 annotations.db
drwxr-xr-x 9 cyrusima mail 306 Oct 3 21:47 db
drwx—— 5 cyrusima mail 170 Oct 4 11:19 db.backup1
drwx—— 5 cyrusima mail 170 Oct 4 10:49 db.backup2
-rw——- 1 cyrusima mail 8192 Oct 4 11:19 deliver.db
drwxr-xr-x 2 cyrusima mail 68 Oct 3 11:46 log
-rw——- 1 cyrusima mail 288 Oct 3 21:47 mailboxes.db
drwxr-xr-x 2 cyrusima mail 68 Oct 3 11:46 msg
drwxr-xr-x 11 cyrusima mail 374 Oct 4 11:20 proc
drwxr-xr-x 2 cyrusima mail 68 Oct 3 11:46 ptclient
drwx—— 4 cyrusima mail 136 Oct 4 11:24 quota
drwxr-xr-x 7 cyrusima mail 238 Oct 3 21:47 socket
drwxr-xr-x 2 cyrusima mail 68 Oct 4 11:10 stage.
-rw——- 1 cyrusima mail 8192 Oct 4 04:19 tls_sessions.db
drwx—— 4 cyrusima mail 136 Oct 3 12:01 user
monster:/var/spool/imap admin$

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Hope this helps! Thanks for the reply.

[Author]

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