Workgroup Manager (WGM) not displaying users consistently

[skipmcf]

I’m running a 10.5.8 Leopard Server Open Directory Master with about 165 users. I’m running AFP, ICAL, ICHAT, MAIL and some Web services. For the most part its working really well. ICHAT and ICAL have a few hickups, but right now my big concern lies with Workgroup Manager.

I’ve got a couple of issues that creep up regarding Workgroup Manager. The first two items are my biggest concern but maybe they’re related:

1. Periodically, WGM only displays about 95 of those users. Using DSCL and ls commands in Terminal I can see all those users regardless of WGM – if it consistently displayed only 94 I’d think it was a preference, but it can literally change from morning to afternoon.

2. One user in particular seems to vanish from WGM until searched for. However, when it is “gone” it also seems to get a lot of email bounce. Almost like its really not there at all. It comes back on its own (next time I log into WGM) or if I somehow refresh WGM (such as going to Groups and back to Users, or refreshing, or searching for the missing account. This account also shows up with the Terminal DSCL command

3. Users active status are not accurately displayed. Occasionally I’ll have users who account access is closed, but they display in the User list as being active. Or they display in the list as inactive (with an X by their name) but are showing in the details that they’re active.

4. I can delete users, but it causes issues. Without running a cleanup script. I’ve worked around this but its annoying. The clean up script works fine, but it also requires a bit of backend cleanup for user delegation in iCal.

For the most part the server is running fine. DNS is being provided to the server by the institution I work for and their larger networks system. When I use terminal and the changeip and similar commands they respond with the correct answers so DNS seems to be fine.

Any thoughts would be appreciated. Right now I’m looking at backing up the OD, demoting and Promoting it and then restoring the backup. I’m just a bit concerned that the problem may move forward through that process.

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