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April 6, 2012 at 1:44 pm #381759[email protected]Participant
New York’s premiere Apple computer and peripheral reseller and service provider is currently seeking Systems Engineer. This is a great opportunity for an individual with proven IT skills to help create and maintain the core technology of our business. Keep it stable and light and nimble. To find a home and make a difference.
[b]Job Description[/b]
• Maintain the core technology infrastructure: WAN, WLAN, Switches, Routers, Firewall, VPN, etc.
• Maintain a world-class infrastructure for client management — deployment and upgrades should be fully automated for both employees and demo systems.
• Identify, isolate, report and fix systemic infrastructure problems.
• Provide user account administration for the distributed server environment and infrastructure applications
• Maintain a backup plan that meets expected backup frequencies, retention policies, and restore testing.
• First responder for all server hardware and software problems, while fixing many problems remotely.
• Responsible for business critical servers (mail, FileMaker, phones, web) at all hours. (Practically, this isn’t much time in a typical week. It can be a dozen hours when there is a problem.)
• Stay connected to the greater community to share Tekserve’s experience and to bring in useful technologies and techniques.
• Update, upgrade, and maintain the good health of the array of equipment and services that the company requires to do business.[b]Accountabilities[/b]
• Ensure our employees have the best possible experience with the technology they use for work. Issues will be resolved as quickly and painlessly as possible.
• Maintain and improve services the IT department provides.
• Ensure there are the appropriate array of IT resources available and functional for company operation during the hours of the store is open.
• Responsible for emergency repair, upgrade, and maintenance that must be done after hours via VPN or in person.[b]Competencies and experience[/b]
• 2+ years supporting Mac OS X Server including installation, administration, and troubleshooting.
• 4+ years supporting Macintoshes in a networked environment.
• Bachelor degree in computer science (or related fields, e.g.; management information systems, etc.) preferred.
• Deep understanding of network fundamentals: IP, routing, VPN, etc.
• Proactive exploration of potential problems
• Constantly exploring ways to improve performance while maintaining (or improving) reliability
• Maintains a sense of fair play, sound judgment and fosters cooperation in times of stress.
• FileMaker support experience a big plus.Women and minorities are encouraged to apply!
Pay is commensurate with experience, this is a full time permanent job.
Click here to apply.
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