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    [email protected]
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    New York’s premiere Apple computer and peripheral reseller and service provider is currently seeking Systems Engineer. This is a great opportunity for an individual with proven IT skills to help create and maintain the core technology of our business. Keep it stable and light and nimble. To find a home and make a difference.

    [b]Job Description[/b]

    • Maintain the core technology infrastructure: WAN, WLAN, Switches, Routers, Firewall, VPN, etc.
    • Maintain a world-class infrastructure for client management — deployment and upgrades should be fully automated for both employees and demo systems.
    • Identify, isolate, report and fix systemic infrastructure problems.
    • Provide user account administration for the distributed server environment and infrastructure applications
    • Maintain a backup plan that meets expected backup frequencies, retention policies, and restore testing.
    • First responder for all server hardware and software problems, while fixing many problems remotely.
    • Responsible for business critical servers (mail, FileMaker, phones, web) at all hours. (Practically, this isn’t much time in a typical week. It can be a dozen hours when there is a problem.)
    • Stay connected to the greater community to share Tekserve’s experience and to bring in useful technologies and techniques.
    • Update, upgrade, and maintain the good health of the array of equipment and services that the company requires to do business.

    [b]Accountabilities[/b]

    • Ensure our employees have the best possible experience with the technology they use for work. Issues will be resolved as quickly and painlessly as possible.
    • Maintain and improve services the IT department provides.
    • Ensure there are the appropriate array of IT resources available and functional for company operation during the hours of the store is open.
    • Responsible for emergency repair, upgrade, and maintenance that must be done after hours via VPN or in person.

    [b]Competencies and experience[/b]

    • 2+ years supporting Mac OS X Server including installation, administration, and troubleshooting.
    • 4+ years supporting Macintoshes in a networked environment.
    • Bachelor degree in computer science (or related fields, e.g.; management information systems, etc.) preferred.
    • Deep understanding of network fundamentals: IP, routing, VPN, etc.
    • Proactive exploration of potential problems
    • Constantly exploring ways to improve performance while maintaining (or improving) reliability
    • Maintains a sense of fair play, sound judgment and fosters cooperation in times of stress.
    • FileMaker support experience a big plus.

    Women and minorities are encouraged to apply!

    Pay is commensurate with experience, this is a full time permanent job.

    Click here to apply.

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