Southern California Network / Desktop Administrator and Apple Authorized Service Tech

[dtaylor65]

Looking for a Southern California (Orange County) located company that is primarily Mac centric, that has need of an in-house Network / Desktop Administrator.  Beyond just exceptional Macintosh desktop and server skills general Jack of all Trades with experience in Inventory Control, Security, Facilities, SEO (Search Engine Optimization), Web Site layout and structure, TrixBox/Asterisk PBX / VOIP, and what ever else comes along.

Dean Taylor
[email protected]

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Summary

Over twenty years of computer knowledge with a primary focus on Apple desktops and servers along with general network, web and DNS server management.
Key competencies include:

• Logical troubleshooting, and strategic planning experience.
• Easily adapts to new challenges
• Apple Authorized Service Tech since 1989.

Experience

Director of IT
ProMax Systems Inc.; Irvine, CA. 1998-2008
Responsible for network, telephone and internet connectivity for web, email and business operations. Maintain operations with minimal downtime of the network, servers and desktop computers used by employees to complete there required tasks. (Company closed)

• Best Practices for email communications, list management and high volume email communications.
• Responsible for coding dynamic portions of the web site, SEO, web to DB integration, Online Store.
• Backup and Disaster Recovery Strategy.
• Oversaw operations of Apple service department. In charge of day to day operation of the service department, maintain records, parts ordering and inventory.
• Successfully planned and managed migration of phone system from traditional PBX to newer VOIP software based solution.
• Coordinated migration of accounting software from in house solution to commercial hosted solution.
• General Company wide Help Desk support.

Branch Service Manager
Creative Computers Inc.; Lake Forest, CA. 1994-1998
In charge of day to day operation of the service department, maintain records, parts ordering and inventory. Service and configure Apple Computers and peripherals. Rapid turnaround times, low customer complaints. (Retail branches closed)

Service Technician
Data Logic; Irvine, CA. 1993-1994
Service and configure Apple Computers and PC Clones.

Service Technician
Sun Computers Inc.; El Toro, CA. 1989-1993
Service and configure Apple Computers and peripherals, AST, Atrim (IBM AT Clone), COMPAQ, Radius and maintain records and parts inventory. (Company closed)

Manager
R-Vac Electronics; El Toro, CA. 1985-1989
Originally employed as salesperson and stocking of shelves. Final responsibilities include customer assistance, cashier, shipping/receiving, inventory, recommendation of orders, and training of new personnel.

Instructional Aide II
Coastline R.O.P. — Mission Viejo H.S. Computer Lab; Mission Viejo, CA. 1983-1985
Employed during school year to maintain lab computers, assist students, and complete paper work submitted to CROP. Lab consisted of 40 IBM PC’s, Wang Minicomputer (16 user), and 4 Apple II’s.

Sales and Stocking
R-Vac Electronics; El Toro, CA. 1981-1983
Aided customers in finding solutions and products to resolve the needs and requests. Employed during summers and holidays.

Education

Saddleback College 1983-
Mission Viejo, CA — General Ed, Electronics, Computer Science

Skills

Apple Authorized Service Tech, Apple XSAN for Video Certificate, Dale Carnegie Leadership Training for Managers.
Mac OS X, Mac OS X Server, FileMaker DB, Lasso, CommuniGate Mail Server, Asterisk/TrixBox PBX, MS Office, File-Servers (OSX, Windows & Lunix), SonicWall FireWall

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