slow log on from mobile user

[wmkman]

we recently changed our domain name and since then the log on from the users that have laptops which also have mobile accounts take like forever to log in. I have changed the settings in system preferences and in directory access to adjust for the authentication change. They will eventually be able to log in but it takes way too long. I was wondering if somewhere in their preference files stored on their laptops, there was some reference to the old domain?

we are running OSX 10.4.10 server and 10.3.9 Mac clients

Thanks for any help

Bill

[wmkman]

Thanks MacTroll

I did delete the local account (after saving some of their information). I then logged them back on and had their account recreated. This did take care of it, although I wish there could have been a better way.

thanks again. I appreciate it.

Bill

[schilled]

We have this issue too, but ours seems to be due to DNS issues. If a user goes home and tries to log in with their AD account and they are plugged in to the internet then the computer attempts to contact AD. The computer gets a response from our DNS that the servers exist and what the IPs are, it then attempts to contact each AD server (8 of them) and waits for it to fail. Of course our AD servers are behind a firewall and so they can not be contacted from the outside of our intranet. This is a rare case because best practice is to have your internal DNS and your public DNS. People should not be able to see the address of all of our AD servers but our Computer Operations kind of pooched that set up early on.

This may not be what is going on with your set up but it is with ours. The way we got around it is to set Airport to disconnect at log out (in advanced network system preferences). I also recommend to our users to not plug in their laptops to an Ethernet connection until they log in.

[deemery]

Although I’ve not “measured” this, I recently had the opportunity to recreate my mobile account (because of a hard drive failure…)

This seemed to both fix the slow login problem, and also the mobile account synch problem I reported in another post. I haven’t had enough time to verify that everything is working correctly.

Like so many other things in OS X Server, Mobile Accounts, when they work correctly, are -super useful-. When they have problems, it’s very difficult to figure out what’s actually happening/not happening…

dave

[Author]

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