I have been working on trying to get this working for the past few days. Talk about lost days. I can get very close and then it falls apart. Most of this comes down to Perl issues. MySQL and Apache with mod_perl are a breeze to install. The furtherest I have come with Request Tracker is to run make testpdeps. This gives a list of three bundles I can’t install for the life of me. CPAN craps out, so time to do it by hand. I am to the point where I have edited three makefiles so far.
Documentation is limited. Mr. Boksa has some good docs. You can find them at http://www.boksa.de/tutorials/rt3_macosx.mpp