- This topic has 0 replies, 1 voice, and was last updated 22 years, 2 months ago by
.
-
Posts
-
I have a couple of users that use Outlook Express on their WinXP laptops. (I know, I know…you’re preachin’ to the choir.) They’re getting their mail from our 10.3 server via IMAP and everything’s comin’ up roses.
There IS one minor problem, though. When a new message comes in, of course OE shows a new message in their Inbox (and in the system tray). The user reads it and the message is marked as read. So far, so good. A couple of minutes later (however long they’ve set OE to check for new messages), once OE finishes checking the server, that mail that was just read previously is now marked as unread in the Inbox and the annoying system tray notification appears. Understandably, these 2 users are getting VERY annoyed at looking at OE often only to see that the “new” mail is actually old and has already been read.
My initial thought was that it was an OE problem until I saw that one of the users connects to 2 other IMAP servers and this problem does NOT occur with them. Now, I’m not so sure what the problem is. I turned on OE’s logging feature and have a nice long log of all of the IMAP commands that are sent and received, but after doing some reading, I’m not sure where the problem lies. Cyrus? OE?
Any insight into how to correct this or where to look is GREATLY appreciated. Thanks.
- You must be logged in to reply to this topic.