Dear Friends,
I am hoping the community can help us with a problem that is stumping me. We have updated a few labs to Leopard with great success.
This weekend I updated a lab and now I can not print using SMB (to a Windows print server). The computer asks the users to authenticate after a job is issued just like I have seen on other Leopard installs but this time it does not print. Instead the local queue reports that authentication is required. Resuming shows the same authenticate box but the job will not start on the server. Our other Leopard labs print so the server is working normally. This is the CUPS log:
I [22/Mar/2008:14:01:02 -0400] [Job 17] Started filter /Library/Printers/hp/filter/hpPostProcessing.bundle/Contents/MacOS/hpPostProcessing (PID 443)
I [22/Mar/2008:14:01:02 -0400] [Job 17] Started backend /usr/libexec/cups/backend/smb (PID 444)
I [22/Mar/2008:14:01:02 -0400] [Job 17] Authenticated by “”.
E [22/Mar/2008:14:01:03 -0400] [Job 17] Session setup failed: NT_STATUS_NO_SUCH_FILE
E [22/Mar/2008:14:01:04 -0400] [Job 17] Session setup failed: NT_STATUS_LOGON_FAILURE
E [22/Mar/2008:14:01:05 -0400] [Job 17] Tree connect failed (NT_STATUS_ACCESS_DENIED)
I [22/Mar/2008:14:01:05 -0400] Saving printers.conf…
E [22/Mar/2008:14:01:05 -0400] PID 444 (/usr/libexec/cups/backend/smb) stopped with status 2!
I [22/Mar/2008:14:01:05 -0400] Hint: Try setting the LogLevel to “debug” to find out more.
I [22/Mar/2008:14:01:05 -0400] [Job 17] Backend returned status 2 (authentication required)
The one thing that stands out as odd here is this “I [22/Mar/2008:14:01:02 -0400] [Job 17] Authenticated by “”.” I would think the current user name would be between the two “‘s. Right now we have a lab that can not print. Ideas? Thanks!
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