Authentication Errors with SMTP (Sending from Mail)

[MadMan]

Hi All,

The problem is this:

I’ve set up postifx on 10.3.2 Server to handle virtual addresses like in the article. I set up my users via WGM and they have a long name like:

madman@xxxxxxx.com

and a short name like:

madmanxxxxxxxcom

After setting up the account in Apple Mail, I can retrieve messages just fine sending the “madman@xxxxxxx.com” username to authenticate with the server. But when I want to send mail with the “madman@xxxxxxx.com” to authenticate, I get this error in the log file:

Mar 1 08:56:59 osx2 postfix/smtpd[5956]: connect from unknown[xxx.xxx.xxx.xxx]
Mar 1 08:56:59 osx2 postfix/smtpd[5956]: warning: AOD: Authentication failed for user madman@xxxxxxx.com. (Open Directroy error: -14090)
Mar 1 08:56:59 osx2 postfix/smtpd[5956]: warning: unknown[xxx.xxx.xxx.xxx]: SASL PLAIN authentication failed
Mar 1 08:57:01 osx2 postfix/smtpd[5956]: lost connection after AUTH from unknown[xxx.xxx.xxx.xxx]
Mar 1 08:57:01 osx2 postfix/smtpd[5956]: disconnect from unknown[xxx.xxx.xxx.xxx]

Now, if I use the short name of “madmanxxxxxxxcom” to authenticate in sending, it works fine and just blows right through.

Any suggestions as to why the long name works for getting email, but doesn’t work for sending and the short name does?

I’m trying to allow my users to login using the long name as their login name. Otherwise, this could get confusing fast!

Thanks,

MadMan

[MadMan]

MacTroll wrote:

make them a second short name with the full e-mail address in it.

It’s best if you ignore the long name except for something easy for you to look at since it is a bit of a crap shoot as to what services will understand it.

Joel

Thanks Joel!!! Works like a charm 😀

One down, one to go 😉

[Author]

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