Adobe Media Encoder CS5

[bw38]

I have packaged the entire Adobe CS5 suite using the guide available. I packaged it with Composer and got it working pretty well except for one application: Media Encoder CS5 crashes every time I quit the program. It makes very little sense and I’m not sure what could be causing it. Now just to make sure, this only happens when I use a different account from the one I used to package the software originally. So for example, I make all my packages under the “administrator” account and Media Encoder seems to work fine (no crashing). However when I create another user account with admin rights, it suddenly starts crashing on me me. I’d post the log from Apple but it’s too long: however here’s a similar issue here that never got resolved it seems: http://forums.adobe.com/thread/756797

[dead2sin]

[QUOTE][u]Quote by: bw38[/u][p]I have packaged the entire Adobe CS5 suite using the guide available. I packaged it with Composer and got it working pretty well except for one application: Media Encoder CS5 crashes every time I quit the program. It makes very little sense and I’m not sure what could be causing it. Now just to make sure, this only happens when I use a different account from the one I used to package the software originally. So for example, I make all my packages under the “administrator” account and Media Encoder seems to work fine (no crashing). However when I create another user account with admin rights, it suddenly starts crashing on me me. I’d post the log from Apple but it’s too long: however here’s a similar issue here that never got resolved it seems: http://forums.adobe.com/thread/756797%5B/p%5D%5B/QUOTE%5D

Did you use the Casper Preset for CS5 or did you do it yourself?

Nate

[bw38]

[QUOTE][u]Quote by: dead2sin[/u][p][QUOTE][u]Quote by: bw38[/u][p]I have packaged the entire Adobe CS5 suite using the guide available. I packaged it with Composer and got it working pretty well except for one application: Media Encoder CS5 crashes every time I quit the program. It makes very little sense and I’m not sure what could be causing it. Now just to make sure, this only happens when I use a different account from the one I used to package the software originally. So for example, I make all my packages under the “administrator” account and Media Encoder seems to work fine (no crashing). However when I create another user account with admin rights, it suddenly starts crashing on me me. I’d post the log from Apple but it’s too long: however here’s a similar issue here that never got resolved it seems: http://forums.adobe.com/thread/756797%5B/p%5D%5B/QUOTE%5D

Did you use the Casper Preset for CS5 or did you do it yourself?

Nate[/p][/QUOTE]
I did it myself. What do you mean Casper Preset for CS5? I have Composer 7.2 only, not the Casper Suite. Are you referring to the Pre-Installed software package that Composer offers when deciding how to create a package?

[dead2sin]

[QUOTE][u]Quote by: bw38[/u][p][QUOTE][u]Quote by: dead2sin[/u][p][QUOTE][u]Quote by: bw38[/u][p]I have packaged the entire Adobe CS5 suite using the guide available. I packaged it with Composer and got it working pretty well except for one application: Media Encoder CS5 crashes every time I quit the program. It makes very little sense and I’m not sure what could be causing it. Now just to make sure, this only happens when I use a different account from the one I used to package the software originally. So for example, I make all my packages under the “administrator” account and Media Encoder seems to work fine (no crashing). However when I create another user account with admin rights, it suddenly starts crashing on me me. I’d post the log from Apple but it’s too long: however here’s a similar issue here that never got resolved it seems: http://forums.adobe.com/thread/756797%5B/p%5D%5B/QUOTE%5D

Did you use the Casper Preset for CS5 or did you do it yourself?

Nate[/p][/QUOTE]
I did it myself. What do you mean Casper Preset for CS5? I have Composer 7.2 only, not the Casper Suite. Are you referring to the Pre-Installed software package that Composer offers when deciding how to create a package?[/p][/QUOTE]

Yea, sorry. I was thinking Composer and said Casper. Upgrading to 7.31 and 8.0 is free btw if you own 7.x.

Either, way, Download the Latest diffs from the context menu at the top and then create a new package from Pre-installed software. That is how I did it and I am not experiencing the Media Encoder crashing issue.

Nate

[bw38]

So you’re saying I should install the software, run updates, then create the package from the Pre-Installed package? That sounds like it saves a lot of work from the guide that’s currently up! Awesome. I take it I still have to make the changes to Adobe Acrobat and Distiller so they don’t break and try to self-heal afterwards.

On another note, how do I go about getting the upgrade? I didn’t know I could do that. Would certainly be nice to take advantage of!

[dead2sin]

[QUOTE][u]Quote by: bw38[/u][p]So you’re saying I should install the software, run updates, then create the package from the Pre-Installed package? That sounds like it saves a lot of work from the guide that’s currently up! Awesome. I take it I still have to make the changes to Adobe Acrobat and Distiller so they don’t break and try to self-heal afterwards.

On another note, how do I go about getting the upgrade? I didn’t know I could do that. Would certainly be nice to take advantage of![/p][/QUOTE]

Just email their support and let them know that you own 7.21 and would like to get the latest update.

The guide is useful for non-composer users, but dang has composer got it nailed 🙂 Its only useful if you don’t need Acrobat.

Nate

[tristan_mason]

[QUOTE][u]Quote by: dead2sin[/u][p][QUOTE][u]Quote by: bw38[/u][p]So you’re saying I should install the software, run updates, then create the package from the Pre-Installed package? That sounds like it saves a lot of work from the guide that’s currently up! Awesome. I take it I still have to make the changes to Adobe Acrobat and Distiller so they don’t break and try to self-heal afterwards.

On another note, how do I go about getting the upgrade? I didn’t know I could do that. Would certainly be nice to take advantage of![/p][/QUOTE]

Just email their support and let them know that you own 7.21 and would like to get the latest update.

The guide is useful for non-composer users, but dang has composer got it nailed 🙂 Its only useful if you don’t need Acrobat.

Nate[/p][/QUOTE]

I have it working with Acrobat and Distiller as well. It’s all about the order you make it in. am busy right now but i’ll post the way I got it to work later today but just to be clear I have CS5 + Acrobat and Distiller working in an instaDMG build train using the preset diffs in Composer.

Tristan

[bw38]

I tried using the pre-installed diff to do the package, without doing anything, and it seems to fix the Adobe Media Encoder problem. However at the same time it also erase the subfolders in my Administrator profile account (movies, music, downloads, etc).

Tried the same for Adobe Pro 9 using the pre-installed diffs. I didn’t touch any of the files. It also tried to self-heal which was a problem.

So I’m now testing again by moving the files in the “Administrator” profile into the User Templates to see if that helps. However that’s what I was doing before and it was causing Adobe Media Encoder to crash. I’m hoping it doesn’t continue to crash.

I think the issue might be related to a file that might be referencing the “administrator” account even though I’m on a different account. Are there are folders/files that you delete once Composer collects the pre-installed files?

[tristan_mason]

there are a whole load of things that I deleted in composer that helped it to work. they mainly are the files that customise the install which kinda defeats the purpose but it’s not too much trouble.

roughly i did the following.

on a clean computer with only 10.6.5 OS installed…

install acrobat and distiller, serialise and update, run/test
using Composer create the source using the installed difs file for acrobat
make pgk, checksum and add to instaDMG cuildtrain
install CS5, serialise and update, run/test
using Composer create the source using the installed difs file for CS5
remove anything in the “Users” folder in the source (yes it will still work fine, just no custom config bits in the final)
make pgk, checksum and add to instaDMG cuildtrain

This is the quick and dirty version. I need to do it again to change a few things and will document it in more detail but essentially this is it.

I do have a different serial number for Acrobat/Distiller and CS5 and they are both site licensed so I can only claim this works under these conditions.

Regards

Tristan

[tristan_mason]

Tested out the acrobat/CS5 again. Works like a charm using the outlined method.

Tristan

[bw38]

I figured it out today!

See I want to keep the preferences, I don’t want to lose them because certain prompts come up if I remove them. Here’s what I did.

I installed Composer
I installed Adobe CS5 (all components)
I opened Adobe Bridge and ran the Updater (you can run the updater from any other application).
I then proceeded to open every Adobe CS5 application EXCEPT Adobe Median Manager.
I ran Adobe Help and installed the updates for that.

I then ran Composer and created the package from the latest diffs.
I did NOT remove the folders found in the Users folder. I moved them to the Users Template folder (/System/Library/Users Template/…)

What does this do for me? A few things:
1. Adobe Bridge on first boot asks if you want to start it up every time you turn machine on. I don’t want it to load.
2. Adobe Media Player asks the same thing as Adobe Bridge.
3. Adobe Dreamweaver on first boot will install a bunch of extensions. I want the extensions installed already without any user interaction.

The other programs don’t really make much of a fuss. So there you have it.

[tristan_mason]

Good tip about moving the user stuff from CS5 to the user template. Don’t know why I didn’t think of that! I’ll need to do it as a package of course and get it in the build train in the right order.

What happens with Acrobat/Distiller? Do they still work or is the serialisation broken?

Tristan

[bw38]

Adobe Acrobat worked fine from what I could tell, but to be honest I didn’t open Distiller (or if I did, nothing bad happened). I created a new account and all Adobe products opened/closed fine without any prompts or warnings/crashes. Test it out yourself, I think you’ll be in for a good surprise.

Btw I’ve gotten into a habit of including just about everything into User Templates. It’s the one what I can at least control the initial state of user accounts (at least in my environment for the time being).

[tristan_mason]

I think i’ll create a new catalogue which just deals with the stuff to be placed in the “User Template”. I can then control the user experience and rego for all accounts at a base level. I can then use this for all the images I make for different faculties/uses.

I have a catalogue just for what I call “base sys utils” (flip 4 mac, perian, flash player, VLC etc, stuffit expander) which works well for all images.

Tris

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