I went through exactly what you’re going through. It took weeks for an actual reply to my questions. The long and short of it is that when they went to the new method of earning an ACSA they never got the two systems (Prometric and Apple Certification) talking with each other. On top of that the Apple Certification backend still doesn’t know how to display the new requirements so it just says “All required”.
You need 7 active credits to achieve an ACSA and from what you said you’ve done it. Congratulations! It took about 2 months or so for my actual certificate to arrive. The Apple certification folks told me that they are very short handed so it takes a while for answers to questions. Also, since their new system doesn’t talk to Prometrics yet they have to do all of the adding of new certifications and printing of certificates by hand.