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10.6 SU Server not getting full catalogue from Apple

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  • March 19, 2010 at 1:16 am #378231
    sunnyape
    Participant

    Am using OS X Server 10.6 SUS and the list of Updates available from Apple is never complete. As a result, the Mac clients are missing a large number of Updates. I’ve reset the SUS database and logs, restarted the service and still the list newly downloaded list is incomplete.

    The SUS log has lots of entries:

    <Warning>: disable request received for unknown product ([i]xxx-xxxx[/i])

    The Log usually looks like this after a Sync:

    Fri Mar 19 12:13:39 marowak.its.uow.edu.au swupd_syncd[15881] <Info>: ========== Sync Started ==========
Fri Mar 19 12:14:22 marowak.its.uow.edu.au swupd_syncd[15881] <Info>: Auto-copy (ALL) option selected. Applying setting to products.
Fri Mar 19 12:14:32 marowak.its.uow.edu.au swupd_syncd[15881] <Info>: Auto-copy (ALL) option selected. Applying setting to products.
Fri Mar 19 12:14:46 marowak.its.uow.edu.au swupd_syncd[15881] <Info>: Auto-copy (ALL) option selected. Applying setting to products.
Fri Mar 19 12:14:46 marowak.its.uow.edu.au swupd_syncd[15881] <Warning>: Cannot process catalog item for product 061-7871 due to missing/malformed data.
Fri Mar 19 12:14:47 marowak.its.uow.edu.au swupd_syncd[15881] <Info>: Sync Complete

    Anyone else having similar problems with 10.6 SUS? 10.5 SUS was working fine for us.

    March 19, 2010 at 4:10 am #378232
    sunnyape
    Participant

    ARGGG! I’ve worked it out.

    SUS is downloading all the updates, but it is now showing some updates as being a single item. For example, the entry ‘Mac OS X Update’ contains two entries: one for OS X 10.5.8, one for 10.6.2.

    You now have to open each and every item to find out if it contains multiple versions inside since there is no external indication that the item contains multiple entries! And, since only one version can be active in each item at once, if you run a mixed 10.5 / 10.6 network, only half the Mac clients will find anything to update!

    Sheesh. This is a big leap backwards for SUS. They need to dramatically revise the SUS interface to show which items contain multiple entries and also allow ALL the entries to be available, if required.

    August 21, 2010 at 7:12 am #379302
    Remixen
    Participant

    Hello, it seems that 10.6.4 has finally fixed this issue.
    My SUS is fine now after updating the server.
    Cheers

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