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Leopard clients require administrator password to start printer queue?

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  • July 9, 2008 at 3:43 am #373322
    mlooss
    Participant

    I have a customer with Mac OS X 10.4.11 OpenDirectory server and managed users with network home directories on this same server (less than 25 users). This server was upgraded from 10.3 almost two years ago and it has worked without any major issues. Now that I have some newer Macs with Leopard, I am starting to see some issues. All users print to the same networked laser printer directly, I am not using the Mac OS X print server (used to but no longer). Yesterday morning the networked laser printer was down for routine maintenance and some user send jobs to print which caused the printer queue to stop on their computers. Under Tiger my users can just start the queue, but now my Leopard clients require the admin password, which of course they do not have.

    This morning I decided to use the printer preference management option on the server, which has an option to Require an administrator password, which I left unchecked, but yet the Leopard client still asks for an admin password to start the print queue.

    If anyone knows how to solve this issue, it really would make my life easy again (at least until the next glitch).

    Thanks

    July 9, 2008 at 5:47 am #373326
    OD Master
    Participant

    It seems like Leopard (sometimes) does not add a Mobile Account to the local ‘Print Administrators’ / ‘_lpadmin’ (98) group.

    You can fix this in Workgroup Manager on each client by adding the mobile accounts back to that group in the Local directory node.

    It might also be a feature, meaning that you should do this in the LDAP domain to control this globally. To be sure I’ll write up a bug report to see what comes back from Apple engineering. Or is someone in the know around here…?

    – Norbert

    February 11, 2009 at 6:18 pm #375377
    Roxtique
    Participant

    Tiger’s printing is relatively unlocked while Leopard locks printing. Therefore I imagine Tiger server has no way of managing it on a Leopard client.

    Have you tried to relax the security on printer functions in cupsd.conf?

    I have modified /private/etc/cups/cupsd.conf file to not require admin credentials when adding a printer. (my concern is that users not call a tech inorder to add a printer) I think in your case modifying this file could provide some relief.

    Cheers

    some more discussion here:http://lists.apple.com/archives/printing/2008/Feb/msg00053.html

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