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System preferences crash with one user…

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  • #363332
    Lindsay Robertso
    Participant

    Howdy…
    I have a user with a g3 imac who cannot add or remove items from his startup items. System Preferences crashes every time. I have deleted his usercode and recreated it, he has used a different mac, i dont know what else to try…

    He is using our 10.3.9 server via ldapv3

    #363340
    Lindsay Robertso
    Participant

    ahh, sorry which ones?

    In Server admin, nothing shows up in either the system logs or the afp logs, ie nothing at the time that the error occurs.
    I’ve had a look through console and nothing looks out of order to me but i dont really know what to look for…

    #363341
    Lindsay Robertso
    Participant

    Ahh right, found them on the client…

    from the system log…

    Sep 23 10:54:36 localhost kernel: AFP_VFS afpfs_unmount: /private/Network/Servers/BALDRICK.psy.otago.ac.nz/Volumes/Carrot, flags 0, pid 189
    Sep 23 10:54:36 localhost kernel: AFP_VFS afpfs_unmount: succeeded
    Sep 23 10:54:36 localhost mach_init[2]: Server 0 in bootstrap d03 uid 0: “/usr/libexec/fix_prebinding”: exited with non-zero status 1 [pid 372]
    Sep 23 10:54:38 localhost automount[274]: logout notification received.
    Sep 23 10:54:38 localhost automount[274]: requesting logout processing.
    Sep 23 10:54:38 localhost automount[274]: handle_deferred_requests: user logged out.
    Sep 23 10:54:38 localhost automount[279]: logout notification received.
    Sep 23 10:54:38 localhost automount[279]: requesting logout processing.
    Sep 23 10:54:38 localhost automount[279]: handle_deferred_requests: user logged out.
    Sep 23 10:54:38 localhost kernel: AFP_VFS afpfs_unmount: /Volumes/Techs Disk, flags 0, pid 379
    Sep 23 10:54:38 localhost kernel: AFP_VFS afpfs_unmount: /private/automount/Network/Library, flags 0, pid 381
    Sep 23 10:54:38 localhost kernel: AFP_VFS afpfs_unmount: /private/Network/Servers/BALDRICK.psy.otago.ac.nz/Volumes/Parsnip, flags 0, pid 380
    Sep 23 10:54:38 localhost kernel: AFP_VFS afpfs_unmount: succeeded
    Sep 23 10:54:38 localhost last message repeated 2 times
    Sep 23 10:54:38 localhost kernel: AFP_VFS afpfs_unmount: /private/automount/Network/Applications, flags 0, pid 378
    Sep 23 10:54:38 localhost kernel: AFP_VFS afpfs_unmount: succeeded
    Sep 23 10:54:40 localhost /System/Library/CoreServices/ARD Agent.app/Contents/MacOS/ARD Agent: ********Launched Agent********
    Sep 23 10:54:42 localhost /System/Library/CoreServices/ARD Agent.app/Contents/MacOS/ARD Agent: ‘ard’ (172.20.240.43) started ARD administration
    Sep 23 10:54:45 localhost kernel: AFP_VFS afpfs_mount: /private/automount/Network/Library, pid 387
    Sep 23 10:56:13 localhost automount[410]: Can’t mount BALDRICK.psy.otago.ac.nz:/Applications on /private/automount/Network/Applications: Input/output error (5)
    Sep 23 10:56:13 localhost automount[410]: Attempt to mount /automount/static/Network/Applications returned 5 (Input/output error)
    Sep 23 10:56:13 localhost automount[279]: Can’t mount BALDRICK.psy.otago.ac.nz:/Applications on /private/automount/Network/Applications: Input/output error (5)
    Sep 23 10:56:24 localhost crashdump: Started writing crash report to: /Users/macadmin/Library/Logs/CrashReporter/System Preferences.crash.log
    Sep 23 10:56:25 localhost crashdump: Finished writing crash report to: /Users/macadmin/Library/Logs/CrashReporter/System Preferences.crash.log

    and from the crash reporter…

    **********

    Host Name: cd-imacb.psy.otago.ac.nz
    Date/Time: 2005-09-23 10:56:22 +1200
    OS Version: 10.3.9 (Build 7W98)
    Report Version: 2

    Command: System Preferences
    Path: /Applications/System Preferences.app/Contents/MacOS/System Preferences
    Version: 2.3 (2.3)
    PID: 408
    Thread: 0

    Exception: EXC_BAD_ACCESS (0x0001)
    Codes: KERN_PROTECTION_FAILURE (0x0002) at 0x00000006

    Thread 0 Crashed:
    0 com.apple.CoreFoundation 0x901c0f74 CFRetain + 0x20
    1 com.apple.CoreFoundation 0x901c5868 CFDictionarySetValue + 0x17c
    2 com.apple.CoreFoundation 0x90203e3c writeXMLValue + 0x130
    3 com.apple.CoreFoundation 0x9022ae90 CFPreferencesSetValue + 0xf0
    4 com.apple.preferences.users 0x019f3038 0x19dd000 + 0x16038
    5 com.apple.preferences.users 0x019f0c1c 0x19dd000 + 0x13c1c
    6 com.apple.AppKit 0x92f27c30 -[NSApplication sendAction:to:from:] + 0x6c
    7 com.apple.AppKit 0x92f2e94c -[NSControl sendAction:to:] + 0x60
    8 com.apple.AppKit 0x92f68c00 -[NSCell _sendActionFrom:] + 0x9c
    9 com.apple.AppKit 0x92f08684 -[NSCell trackMouse:inRect😮fView:untilMouseUp:] + 0x3fc
    10 com.apple.AppKit 0x92f79810 -[NSButtonCell trackMouse:inRect😮fView:untilMouseUp:] + 0x234
    11 com.apple.AppKit 0x92f3ea1c -[NSControl mouseDown:] + 0x218
    12 com.apple.AppKit 0x92eb2b08 -[NSWindow sendEvent:] + 0x10e4
    13 com.apple.AppKit 0x92ea51b4 -[NSApplication sendEvent:] + 0xebc
    14 com.apple.AppKit 0x92ead5e4 -[NSApplication run] + 0x240
    15 com.apple.AppKit 0x92f69cc4 NSApplicationMain + 0x1d0
    16 com.apple.systempreferences 0x0000adc0 0x1000 + 0x9dc0
    17 com.apple.systempreferences 0x0000e754 0x1000 + 0xd754

    Thread 1:
    0 libSystem.B.dylib 0x90031b0c wait4 + 0xc
    1 com.apple.Foundation 0x90a8f37c _waitForTermination + 0x28
    2 libSystem.B.dylib 0x90024910 _pthread_body + 0x28

    PPC Thread State:
    srr0: 0x901c0f74 srr1: 0x0000f030 vrsave: 0x00000000
    cr: 0x24004228 xer: 0x00000016 lr: 0x901c0f6c ctr: 0x901c5acc
    r0: 0x901c5868 r1: 0xbfffe790 r2: 0x24004228 r3: 0x00000000
    r4: 0x00000000 r5: 0x00000000 r6: 0x00000079 r7: 0x00000079
    r8: 0x00000079 r9: 0x00000395 r10: 0x000007c8 r11: 0x00000000
    r12: 0x901c5acc r13: 0x00000000 r14: 0x00000100 r15: 0x00000000
    r16: 0xa2e98288 r17: 0xa2e98288 r18: 0xa2e98288 r19: 0xa2e98288
    r20: 0x00000000 r21: 0x00000000 r22: 0xa2e98288 r23: 0x00000000
    r24: 0xa01c3d14 r25: 0x01a1a208 r26: 0x00000000 r27: 0x00000000
    r28: 0xa01c3170 r29: 0x00000000 r30: 0x001ccec0 r31: 0x901c0f6c

    Binary Images Description:
    0x1000 – 0x17fff com.apple.systempreferences 2.3 /Applications/System Preferences.app/Contents/MacOS/System Preferences
    0x71d000 – 0x71efff com.apple.aoa.halplugin 2.5.0 /System/Library/Extensions/IOAudioFamily.kext/Contents/PlugIns/AOAHALPlugin.bundle/Contents/MacOS/AOAHALPlugin
    0xf0b000 – 0xf46fff com.apple.iSightAudio 6.4 /Library/Audio/
    lots of crap here…..

    #363358
    Lindsay Robertso
    Participant

    AH ha…

    Disk quota set too low…. the user couldn’t do anything…

    But the bizarre thing is that it was set to 2Gb, but it was a brand new usercdode and was only using 3.5 Mb. When I increased it to 5Gb the problem went away…

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