Active Directory – AppleShare Problem

I'm using Active Directory for login along with OD for managing the user accounts and AFP for file sharing. Both of my XServes are kerberized so users have single sign on. I have one user that is having an issue. He can log in to any computer fine but when he tries to Connect to Server for our XServe he gets one of these two error messages: OS 10.3.9 "Connection Failed An AppleShare system error occurred." OR OS 10.4.8 "Connection Failed 32". Other users in my department do not have any problems connecting to our server after authenticating with Active Directory. When I check the Kerberos application, the user is getting a ticket from the AFP server. Things I've tried: -Unbind user from AD then bind again. -Log in user from multiple Macs - same problem exists on any computer the user tries. -Remove user from groups on the XServe then add back into groups. My hunch is that the problem lies with the user's account in Active Directory even though the error presents itself as a AppleShare error, but not being a AD admin I don't know where to point our I.T. staff. BTW - I posted this on MacMgrs but got no response. Thanks